A Definitive Record: Notes provide a concrete history of what was said, ensuring memory fades don't lead to lost information and preventing possible "he-said, she-said" disputes.
Next Steps: Beyond just being a record, notes are the foundation for further study or project management, task lists, and accountability.
Searchable Knowledge Base: Over time, professional notes become a high-quality archive. So instead of digging through hundreds of emails to find out why a decision was made six months ago, your team can search a standardised, professional library of notes.
Supporting Neurodiversity: For employees with ADHD, dyslexia, or hearing impairments, having a high-quality written notes is not just a "nice-to-have" it is an essential tool for them to perform their jobs effectively.
Bridge for Absentees: A professional summary allows team members who couldn't attend to get up to speed in 5 minutes, rather than listening to a 60-minute recording or reading a messy, 20-page "speech-to-text" transcript.